Take Care, Stay At Home

Posted by Lewis Sage on

Our store is open and we are following the latest Government and WHO guidelines!

As we go through this exceptional situation our employee and customer health is more important than ever, so we are taking every precaution to ensure everyone stays safe at work, while we count on your solidarity during these difficult times.

Here is all the information you need:

DELIVERIES / COLLECTIONS

All of our deliveries are going out as normal and we continue to offer Free Next Day delivery on all UK orders. See our delivery policy here.

Our deliveries are fulfilled by UPS who have also been following the latest guidance to ensure everyones safety. 

On top of this we have been making local deliveries ourselves to ensure maximum safety for our high risk customers, including customers such as London Ambulance Service. 

If for any reason you cannot post or receive items by courier, please book a collection slot with a member of our team on +44 (0) 207 081 2556.

CUSTOMER CARE

Our expert team are still on hand to take care of you during this time. We are available Monday to Friday 8.30am – 5.30pm.

Call us at +44 (0) 207 081 2556, email us at info@shoptelecoms.com or find our contact form here.

EMPLOYEE WELLBEING

We have set up social distancing and cleaning protocols in our offices and warehouse with strict on site rules to protect our employees including the following:

- Installed anti-bacterial sanitising stations placed around the premises which employees are encouraged to use frequently. 

- Correct PPE including gloves and face masks.

- All work stations and public areas are being thoroughly cleaned throughout the day. 

- Access to single use thermometers on site. 

HOME-WORKING

As many of us are now required to work from home our focus is to help keep businesses running as smoothly as possible by supply of our conference phones (in particular our bestselling Yealink CP900 Speakerphone), SIP/VOIP desk phones dect telephones and headsets. 

For our recommended full home office set up, please see here.


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